Orders placed in India are catered to by safe and reliable courier companies.
ORDER CONFIRMATION AND SHIPPING
There is a non-refundable flat shipping rate of INR 60 per order. All online orders carry a INR 60 shipping charge. The prices are all inclusive of taxes. SRGrafix partners with third party logistic service providers separate to effectuate Product(s) delivery to end users.
Details of the Logistic Partner who will be processing the delivery of the order will be provided to the end user through Email & SMS along with the tracking number. The user will also be provided with an approximate date of delivery of the purchased Product(s) on the order confirmation page.
Prior to making payments for the purchase of Product(s), the user will be prompted to provide a shipping address. While entering shipping address details, the user should ensure to provide correct, complete and accurate information along with landmarks if any to aid delivery. SRGrafix shall not, under any circumstance, be liable for any failure in delivery of the purchased Product(s) arising out of the user’s failure to provide correct, complete and/or accurate information.
What if I have received the product in damaged condition?
If you have received the Product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.
Please notify us immediately on consumer experience helpline on +919599936939 or email on mentioning the Order ID. Post validation, SRGrafix will ensure that a new order is placed and sent with no additional cost
We try our best to ship our pieces to you within 7 to 8 working days. The shipping time for out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.